Services - Craft & Constraint

01 · Discovery Engagement

Discovery Engagement

A focused, time-bounded piece of work built around structured conversations - with leadership, production, engineering, and wherever else the real picture lives. It establishes what the team believes it's building, what's getting in the way, and where the leverage points are. It ends with findings concrete enough to act on.

Duration: Typically three to four days of work, scheduled across one to two weeks.
Cost frame: Fixed fee, scoped and agreed before work begins. Starts with a no-obligation conversation.
Ideal client: A studio head, MD, or COO who senses something is wrong but can't see it clearly from where they sit. Often a multi-team studio where informal coordination is starting to strain.

02 · Embedded Engagement

Embedded Engagement

Sustained, hands-on involvement through a specific challenge, transition, or inflection point - working alongside the team as an embedded partner, not an outside observer. The shape depends on what the team needs: delivery leadership, programme oversight, cross-team alignment, or the experienced person in the room. Usually some combination.

Duration: Typically two days a week, over six to twelve weeks.
Cost frame: Day-rate based. Often follows a Discovery Engagement; can begin directly where the problem is already understood.
Ideal client: Studios at a complexity inflection point - organisational change, shared technology, live service products, priorities that conflict across teams. Also smaller teams building their first real delivery structure.

Not sure which fits? That's what the first conversation is for. Something shorter or differently shaped - interim cover, a specific diagnostic - can usually be scoped the same way.

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